Last Updated: 26 February 2026
At GEN-ZCART, we aim to provide a secure, transparent, and smooth shopping experience for all our customers. This Shop Policy outlines the rules, guidelines, and conditions related to purchasing digital products from our website.
GEN-ZCART sells 100% digital products only.
No physical items, printed materials, or offline deliveries are provided.
All products are delivered electronically via download links or email access.
All prices are listed in Indian Rupees (INR).
Payments must be made in full before product delivery.
We accept payments via secure online payment gateways.
GEN-ZCART does not store your card, UPI, or banking information.
Digital products are delivered instantly or within 24 hours after successful payment.
If you do not receive your product, contact support with your Transaction ID or Payment Screenshot.
📧 Support Email: abhaychavan3285@gmail.com
We offer a 12-hour refund window from the time of purchase.
Refunds are applicable only in cases of:
Non-delivery
Technical error
Corrupt or inaccessible files
Duplicate payment
For full details, please refer to our Refund Policy page.
Customers may not:
Resell, redistribute, or share purchased digital products
Upload products to public platforms or file-sharing websites
Claim ownership or authorship
Violation may result in permanent ban and legal action.
Customers are responsible for maintaining the confidentiality of their account and downloads.
GEN-ZCART is not responsible for unauthorized access caused by customer negligence.
GEN-ZCART shall not be liable for:
Internet connectivity issues
Device or software incompatibility
Third-party payment gateway failures
Temporary website downtime
We reserve the right to update or modify this Shop Policy at any time without prior notice. Continued use of the website indicates acceptance of the revised policy.